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The Saffron House

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Home Information

Region: KwaZulu-Natal Area: Ballito
Price: 585.00 Type: Guest House

Property Description

After travelling throughout Europe and Africa, we settled here in South Africa on the beautiful tropical Dolphin Coast. The Saffron House has all the best of our experiences, attention to detail and private gust areas. Stroll back an easy 400 meters from the beach and swim in our large pool their.

Pricing

From: 585.00 Per Person
From: 685.00 Single

Specials

No specials available 0

Features

  1. Facilities
  2. Activities Near
  3. Reviews

Facilities

Airport Shuttle
Laundry Facilities
Swimming Pool
Indoor Fireplace
Satellite TV
Wi-Fi
Credit Card Facilities
Parking on Premises
December Holidays

Activities Near

Bicycle Touring
Fishing - Deep Sea
Fishing - Saltwater
Health & Fitness
Horse Riding
Kite-Surfing
Paddling - Sea Kayaking
Paragliding
Scuba/Snorkeling
Surfing
Windsurfing
Walking
Whale Watching
Ocean Safaris
Quad Biking

Reviews



Although this guesthouse is clean and nice, the atmosphere is unwelcoming and inhospitable.  <br /><br />From the first phone call to request that we drop off bags early, the lack of basic hospitality was evident.  In South Africa it is commonplace to expect that a guesthouse will assist its guests with small requests such as this to make their stay easier - you cannot expect this at the Saffron.  Such requests will come with a price tag and sneer from the owners.<br /><br />It was an unpleasant stay and I would not recommend this place to anyone.<div><br /></div><div><strong><em>Establishment Response: </em></strong></div><div><strong><em><br /></em></strong></div><div><p class="MsoNormal"><em><span style="font-size: 10pt;">DearSir, I received a request by telephone call around 11h15 for an early checkin.as our normal check in time is from 14h00.</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">Iadvised that this was possible for a small fee (to cover the additional staff).</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">Theclient appeared on the telephone to agree so we proceeded to get the room readyand was available from 12h00.</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">Theclient then did not arrive until our normal check in time of 14h00.</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">Aftera discussion at check out the client stated that he had only wanted to drop offhis bags early and did not require an early check in.</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">Iremoved the charge from his bill.</span><o:p></o:p></em></p><p class="MsoNormal"><em><span style="font-size: 10pt;">I </span><span style="line-height: 22.2222232818604px; font-size: 13px;">sincerely</span><span style="font-size: 10pt;"> apologise for this misunderstanding on my part and will always checkwhat the actual requirements are for the client in the future.</span></em><o:p></o:p></p></div>

Garyn Rapson, South Africa

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